Saturday, January 9, 2010

Never Did That Before!

One thing I love about my appointment book is that I don't have to remember what I'm doing next.  I just look in the book to see what's next.  My wife is always asking me, "So where are you going tomorrow?"  I always cheerfully reply, "I have no idea, it's written in the book."

One morning, after consulting my book, I prepared myself for the day and headed off.  I was going to be tuning first at the home of a loyal and regular customer with a somewhat common name - let's just call him Smith.  I arrived at Smith's house and rang the bell.  A man answered the door, and I recognized him as a neighbor I had once met.  I explained that I was there to tune the piano, and he explained that he was babysitting until Mr Smith came home.  Smith hadn't said anything about my arrival, but the sitter let me in, and I started work.

About halfway throught the tuning, Mr Smith came home.  He was happy to see me, but confused.  "Not that it's a problem, but I thought you were coming tomorrow," he said.  I assured him that the appointment was for today - it was in my book, after all.  I checked the book just to be sure, and to my horror I saw that my customer was right.  So where was I supposed to be? At the home of a different Smith!

I also write the town next to the customer's name in my book, and I had failed to register the difference between today's Smith and tomorrow's.  I had seen the name, I knew where he lived, and had driven there.  Mr Smith was quite gracious - if I had to leave and come back tomorrow, that would be fine.  I called Mrs Smith, who had been waiting patiently for me in the other town, and apologized.  I explained what had happened, and she thought it was pretty funny.  Not to worry, it was OK with her that I come tomorrow, she said.  I thanked her, hung up, and finished Mr Smith's piano.  Writing information down is one thing, remembering to read it carefully is another!


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